Shipping and Policy Terms

Processing & Shipping

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All orders are processed within 2–5 business days (excluding weekends and holidays).
Once your order has been shipped, you will receive a confirmation with tracking information.
Shipping times may vary depending on your location and the carrier. We are not responsible for delays caused by shipping carriers or unforeseen circumstances.

Order Accuracy

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Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
If you notice an error in your order, contact us immediately. Changes cannot be guaranteed once processing has begun.

Lost or Damaged Packages

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We are not responsible for lost, stolen, or damaged packages once they have been handed over to the shipping carrier.
If your package is marked as delivered but not received, please contact the carrier directly to file a claim.

Returns & Exchanges

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All sales are final.
Due to the nature of our products and for hygiene and safety reasons, returns, exchanges, and refunds are not accepted.

This policy ensures that every customer receives brand-new, unused products that meet health standards.